Privacy Policy

Please read before using our portal

Welcome to our website “Dial4college.com” which is owned by M/s Ratio Technologies.  We, at Ratio Technologies, are committed to respecting your online privacy and recognize your need for appropriate protection and management of your “Personal Information" that you share with us, in-line with the applicable Data Protection laws and regulations.

Personal information (PI) refers to any information relating to an identified or identifiable living person. In particular, it is using a common identifier such as a name, an identification number, location data, an online identifier or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person or any other piece of information as per applicable laws and regulations.

These terms and conditions cover every individual who visits this website and it is assumed that by accessing and using dial4college.com, you have gone through and accept this policy in full and consent univocally and irrevocably to the same. If you disagree with these conditions you must refrain from using this website.

This policy applies to those who register on the Platform, in connection with the use of our services, or whose information Dial4college otherwise receives in connection with its Service. 

 

The Personal Information that we collect and hold

As a visitor, you can browse our platform and view the content on details / information on various Schools, Colleges, Universities, Academies, Service providers, Organizations, Courses, Programs, Exams, etc. and other information available on our Platforms. You are not required to provide any personal data as a visitor.

However, most of our services require you to register on Dial4college.com, when you will be required to furnish your Personal Information and education preferences to create your account

 

 

 Eligibility:

To use the Platforms, you agree that you must be at least 18 years of age.  By using our Platforms, you are confirming that you are at least 18 years old, and have your parent’s permission to use the platforms and any services offered by us.  If you are under the age of 18 or the applicable age of majority in your jurisdiction, whichever is higher, you must use Dial4college.com and/or its platforms under the supervision of your parent, legal guardian or responsible adult

Since the website is not designed to attract the users below 18 years and thus the company does not intend to keep data of the users below the specified age. By assessing or using the portal, the user is deemed to have warranted and represented that he/she fulfils the aforesaid requirement of minimum. Upon receipt of any information contrary to the aforesaid, the user and its information shall be deleted.

 

Your Consent

By registering with us, you are expressly consenting to our collection, processing, storing, disclosing and handling of your information as set forth in this Policy now and as amended by us from time to time. Processing your information in any way, includes collecting, storing, deleting, using, combining, sharing, transferring and disclosing information. We believe that every user of our Platforms must be in a position to provide an informed consent prior to providing any information required for the use of any of the Platforms. Even if you reside outside India, your information will be transferred, processed and stored in accordance with the applicable data protection laws of India.

 

Website Overview:

M/s Ratio Technologies is the Manager, Moderator and Operator of the website Dial4college.com and all of its versions including mobile and applications. Our website Dial4college.com is a search engine to assist users to get details of Colleges/Universities/Academies/Institutions and provides required information on the admission process, courses details, fees/scholarships, etc, of colleges/institutions of their choice/ interest. Dial4college guides the user through the application process and acquaints them with all the available study options. Dial4college does not take applications/registrations on behalf of any college or institution irrespective of whether they are a partner college or other listed college. By applying to any course or college/institution on the website, the student is deemed to have applied for the assistance of Dial4college team.

 

Information collection on Registration

When you are applying to colleges / universities by using our ‘Common Form’ or any other mode on our platforms, we collect information about you or your usage to provide better services to all of our users.  The following information may be collected from you to register you on our platforms in order to allow you to use our products and/or avail the various services we offer, and thereby be able to provide you better services:

• Your name
• Date of Birth / Age
• Gender,
• Demographic information like current location and or Residential Address, State, Nationality
• Father’s / guardian’s name, occupation, mother’s name
• Details of 10th class including marks scored, school name, school board, passing year
• Details of 12th class / under graduation including stream, marks scored, school name, school board, passing year
• Other Education details such as education Interest, current education level, year of passing etc.
• Category / Stream for which form is filled, course interested in, preferred location of study
• Work experience (if any) including companies last worked / working,  number of years of experience, Job designation, occupation, domain, skills and specializations etc.
• Additional Contact information such as email address and phone number
• Educational preferences / interests (including but not limited to preferred location of study, choice of exams / programs / courses, preference to take up coaching, interested to pursue programs with partner colleges etc.)

• Work Experience, if any, occupation, career domain, skills and specializations that you are interested to pursue / upgrade skill
• Other services that you use and how you use them, such as log information and location information
• Bank details, Passport details, Letter of Recommendation, Student profile, Student Visa and application to University programs, if required
• Information about your communication and any other additional information you choose to provide when you communicate with dial4college.com or its Application or use our platform to communicate with other members (such as advertisers,

 

 

Processing personal information

By providing information for the purposes of creating your Dial4college.com  User account or adding any additional details to your profile, you are expressly and voluntarily accepting to the terms and conditions of this Privacy Policy that allow us to process information about you.  Your personal information may be processed by Dial4college.com for the following purposes:

• To customize experience of our platform based on your profile and interests
• To recommend the college or course that best fits your profile
• To process your application(s) to our partner Colleges, Universities, Service Providers, Contractors, Vendors etc. which require the information to assess your suitability for admission
• To process and share your interest as given on Application with our Partner organizations, Service providers, Coaching Institutions, Certification providers, etc for the program that yu are interested to pursue
• We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services. When showing you tailored ads, we will not associate an identifier from cookies or similar technologies with sensitive categories, such as those based on race, religion, sexual orientation or health.
• Our automated systems analyse your content to provide you customised search results, recommendations and specific promotions and offers
• Send alerts and newsletter(s) to you (Provided you subscribe to the same. To unsubscribe, please visit your account settings)
• Improving our website and its content to provide better features and services
• send you updates / information about the exams, schools / colleges / universities / service providers, courses, programs, events and other information that you may be interested in
• Allowing you to participate in surveys, reviews, promotional offers or interactive features of our products/services when you choose to do so
• Conducting market research and surveys with the aim of improving our products and services.
• Sending you information about our products and services for marketing purposes and promotions.
• Preventing, detecting, investigating and prosecuting crimes (including but not limited to fraud and other financial crimes) in any jurisdiction, identity verification, government sanctions screening and due diligence checks
• Establishing, exercising or defending legal rights in connection with legal proceedings (including any prospective legal proceedings) and seeking professional or legal advice in relation to such legal proceedings.
• Respond appropriately to any questions or comments that you submitted to use on our platforms
• Keeping internal record
• Enhance products, functions and services offered by us

 

Use of your Personal Information

We may periodically send you promotional Emails/SMS/WhatsApp about new products, special offers or other information which we think you may find interesting using the communication details  which you have provided

• From time to time, we may also use your information to contact you for market research purposes. We may contact you by phone, sms, WhatsApp or e-mail. We may use this information to customize the platform according to demographic interests
• Your personal data may be shared with selected educational institutions or OPMs or educational service providers or others organisations to communicate their marketing campaigns for their courses / programs which may be beneficial to you.
• You can at any time ask us to stop sending you marketing information or withdraw the permission to contact you by mailing us at dial4college.com

Further, our platforms may collect information like IP address, device details, operating system, behavioural patterns, your engagement on various pages / products of the platforms, test results, transactional information etc.

For purchase of products, we may ask for financial information such as bank account or credit card or debit card or any other payment information for processing of payments.

Personal Information that is collected by lawful and fair means may be collected directly from you or your authorised representative, or from a third party such as a licensee or representative authorised by us to provide services to you. We collect information about the services that you use and how you use them including but not limited to log information and location information

The above information is collected to help us provide you with improved and personalized content and services, analyse trends, conduct research and to aid evolution of our product/service offerings to benefit the end user that is you.

We work with a range of educational institutions and other training/coaching organisations that advertise courses on our platforms. Your personal data will only be shared with educational institutions or other organizations, including educational service providers, coaching institutes, financial service providers etc., that  you have chosen to engage with through our websites

The information you provide by filling ‘Common Form’ or any other mode is shared only with the institution(s) that you have expressly consented to apply to by paying the applicable application fee. This information enables these institution(s) to process your application and to contact you to initiate the next steps in the admissions process

Furthermore, whenever you make payments on our Platforms, your payment card information is shared with a payment gateway / processor.

We do not collect Personal and Sensitive information unless the information is reasonably necessary for conducting our business functions/activities. colleges and courses.

 

Use of Cookies

The privacy policy is applicable only for Dial4college.com and not for the websites linked through it, which shall be governed by its respective privacy policies and/or terms of use.

Like most platforms, we use “Cookies” and web log files to track site usage and trends, to improve the quality of our service, to customize your experience on our platforms, as well as to deliver Dial4college.com and third-party advertising to Users both on and off our platforms.

A cookie is a tiny data file that resides on your computer, mobile phone, or other device, and allows us to recognize you as a User when you return to our platforms using the same computer and web browser. You can remove or block cookies using the settings in your browser, but in some cases doing so may impact your ability to use our platforms.

In the course of serving advertisements or optimizing the services to our Users, we may allow authorized third parties to place or recognize a unique cookie on your browser. Any information provided to third parties through cookies will not be personally identifiable but may provide general segment information (e.g., your industry or geography or information about your professional or educational background) for the enhancement of your user experience by providing more relevant advertising.

The website utilises cookies and other tracking technologies. Some cookies and other technologies may serve to recall Personal Information previously indicated by a Web user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. By providing us your information in the ways stated herein, you agree with the privacy policy and give us consent for usage of information by us in the manner stated herein.  Our platforms do not store unencrypted personally identifiable information in the cookies.

 

How individuals can access and correct their Personal Information held by us?

The Company provides you the ability to keep your personal information accurate and up-to-date. You have a right to access, modify, correct and delete the data you supplied. If you update any of your information, we may keep a copy of the information that you originally provided to us in our archives for uses documented in this policy.

If at any time you would like to rectify or restrict the processing of your personal information, you may access your personal information and make necessary changes.

You may withdraw your consent to processing your data at any time if you wish so

We will retain your information as long as your account is active or as needed to provide you services and/or to enable your usage of our products. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce this Agreement.

 

Your Obligations

As a User, you have certain obligations towards other Users. Some of these obligations are imposed by applicable laws and regulations, and others have become commonplace to support a user-friendly interface and environment. Your obligations include:

• You must, at all times, abide by the terms and conditions of the then-current Privacy Policy and Terms of use.
• You must respect all intellectual property rights that may belong to third parties
• You must not download or otherwise disseminate any information that may be deemed to be injurious, violent, offensive, racist or xenophobic, or which may otherwise violate the purpose and spirit of PPPL and its community of Users
• You must not provide us and/or other Users information that you believe might be injurious or detrimental to your person or to your professional or social status.
• You must keep your password confidential and not share it with others.
• Dial4college.com operates channels, pages and accounts on some social media sites to inform, assist and engage with you. Dial4college.com monitors and records comments and posts made on these channels to improve its products and services. Please note, you must not communicate with Dial4college.com through such social media sites by divulging the following information:
• Sensitive personal data including information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation
• Other sensitive personal data such as criminal convictions and offences and national identification number
• Excessive, inappropriate, offensive or insulting information directed towards individuals/entities

Any violation of these guidelines may lead to the restriction, suspension or termination of your account at our sole discretion.

 

Third-party content:

The users providing ‘testimonials’ are entitled to public display and can also be shared with our partner institutions. By using this website, the user agrees to not use any foul or offensive language in any forum or publicly available comment section. Because we do not control the third party content, user understand and agree that:

• We are not responsible for, and do not endorse, any such content, including information and reviews about any college/institution provided by other users
• We make no guarantees about the accuracy, currency, suitability, reliability or quality of the information in such content
• We assume no responsibility for unintended, objectionable, inaccurate, misleading, or unlawful Content made available by users, advertisers, and third parties.

We do not claim ownership in any content that the user submits or authorizes for use to us, the user, however, agrees that such content shall be exclusive to us and no such or similar shall be published, copied, reproduced by the user or any person visiting the website on any of the other online portal, without obtaining a prior consent in writing by Dial4college.com. The user is free to remove or get removed his/her own content, if such content is posted wither accidentally or unintentionally on the website.

 Limitation of Liability:

By using the site, you agree that Dial4college.com will not be liable for any legal theory or contracts for any kind issues caused by any other party. The website is also not liable to verify or justify information provided by participants of the website i.e. educational institutions, coaching institutes, individual comments. To prevent the loss to visitors it is highly recommended that ant information available on the website must be verified before taking it into consideration. Dial4college.com  is not liable for any misinformation, data theft, any kind of loss or system damage occurring due to use of these external links. Dial4college.com declares that it will not be used to propagate any malicious or harmful software so in any case of program loss or system damage, the website can’t be held responsible. The terms and policies of Dial4college.com do not govern the use of third-party websites.

 

Cancellation and Refund Policy

Amount paid towards products purchased will neither be refunded nor adjusted under any circumstance.

However, if you have purchased products / services under ‘money back guarantee’ facility, the amount would be returned in case of not meeting the minimum guarantee promised, provided that you have fulfilled the terms and conditions pertaining to the offer provided by us.

 

Changes to our Privacy Policy

We at Dial4college.com  reserve the right to update, change or modify this policy at any time. Changes to our policy will be updated on our platforms only. You are advised to review this Policy regularly for any changes, as continued use is deemed approval of all changes. This policy was last updated on June 01, 2023.

 

User communications

When you send an email or any other communication to the company, it may retain those communications in order to process your inquiries, respond to your requests and improve our Services.

 

Security Measures

We take utmost care to secure your information from unauthorized access, usage or disclosure or alteration. We take appropriate steps and security measures to safeguard your information and make sure that your Information is secured as mandated by law. For this purpose, we adopt reasonable security practices and procedures, in line with the industry standards, to include, technical, operational, managerial and physical security controls in order to protect your personal information from unauthorized access, or disclosure while it is under our control.

While we protect your personal information as per industry standards, you acknowledge that the internet or computer networks are not fully secure and we cannot provide any absolute assurance regarding the security of your personal information. Therefore, you shall not hold us responsible for any loss of your information, or any other data which you have shared.

 

How to Contact Us

You may also write to us with any questions or concerns about this Privacy Policy at:

 

M/s Ratio Technologies

No 27B, Center Road,
Chennai - 600017

help@dial4college.com